How to Fix PS5 WS-118720-9 Error Code “Something Went Wrong”

The PS5 WS-118720-9 error code is a common issue that many PS5 users face when trying to play games. This error code indicates that “something went wrong” while trying to download or install game content. The error code appears when the PS5 console fails to connect to the PlayStation Network (PSN) servers or when there is an issue with the game data.

The WS-118720-9 error code can be frustrating for PS5 users as it prevents them from playing their favorite games. The error code can occur for various reasons, including server issues, corrupted game data, or problems with the console’s internet connection. Fortunately, there are several solutions available that can help users fix the error code and get back to playing their games.

Impact of the Error on the PS5 Gaming Experience

PS5 WS-118720-9 Error Code

The PS5 WS-118720-9 error can significantly impede the gaming experience by rendering online features inaccessible, causing multiplayer disconnections, and thwarting content downloads and updates. Common scenarios where the error occurs include attempts to access online multiplayer modes, join gaming sessions with friends, initiate game downloads or updates, and utilize streaming services on the PS5.

Common Causes of PS5 WS-118720-9 Error Code

The PS5 WS-118720-9 error code is a common issue that users encounter when trying to download or install game packs on their PS5. The error message “Something Went Wrong” is displayed on the screen, and the installation process is halted. The following are some of the most common causes of this error:

1. Internet Connectivity Issues

One of the most common causes of the PS5 WS-118720-9 error is internet connectivity issues. If your internet connection is slow or unstable, the error may occur while trying to download or install game packs. It is recommended that you check your internet connection and ensure that it is stable before attempting to download or install any game packs.

2. PlayStation Network (PSN) Server Issues

Another common cause of the PS5 WS-118720-9 error is issues with the PlayStation Network (PSN) servers. If the PSN servers are down or experiencing issues, the error may occur while trying to download or install game packs. It is recommended that you check the status of the PSN servers before attempting to download or install any game packs.

3. Corrupted Game Data

Corrupted game data can also cause the PS5 WS-118720-9 error. If the game data is corrupted, the error may occur while trying to install the game pack. It is recommended that you delete the game data and try installing the game pack again.

4. Insufficient Storage Space

If your PS5 does not have enough storage space, the PS5 WS-118720-9 error may occur while trying to install game packs. It is recommended that you check the available storage space on your PS5 and ensure that there is enough space before attempting to install any game packs.

5. Outdated System Software

Outdated system software can also cause the PS5 WS-118720-9 error. If the system software is outdated, the error may occur while trying to install game packs. It is recommended that you check for any system software updates and install them before attempting to install any game packs.

In conclusion, the PS5 WS-118720-9 error can be caused by a variety of factors, including internet connectivity issues, PSN server issues, corrupted game data, insufficient storage space, and outdated system software. It is recommended that you check for these common causes and resolve them before attempting to download or install any game packs.

How to Identify PS5 WS-118720-9 Error

PS5 WS-118720-9 Error Code

Error Message

The PS5 WS-118720-9 error is a common error that occurs when users try to download or install game packs. When this error occurs, users will see the following error message on their screen: “Something went wrong. Try again later. (WS-118720-9)”.

System Behavior

When the PS5 WS-118720-9 error occurs, the system behavior may vary depending on the specific situation. In some cases, the system may freeze or crash, while in others, the error message may simply appear on the screen.

Users may also experience slow download speeds or the inability to download game packs altogether. Additionally, users may notice that their internet connection is unstable or that their PS5 is not connecting to the internet at all.

To identify the PS5 WS-118720-9 error, users should look for the error message and pay attention to the system behavior. If they experience any of the symptoms mentioned above, they may be dealing with the PS5 WS-118720-9 error.

Users should also check their internet connection and ensure that it is stable. They can try resetting their router or modem to see if this resolves the issue. If the problem persists, they can try contacting PlayStation Support or following the troubleshooting steps provided by Sony.

Troubleshooting PS5 WS-118720-9 Error

If you’re encountering the PS5 WS-118720-9 error code, it can be frustrating. This error typically occurs when there is an issue with the connection between your PS5 console and the PSN servers. Here are some troubleshooting steps to follow:

Restarting Your PS5

The first thing to try when encountering the WS-118720-9 error is to restart your PS5. This can often help to resolve any temporary issues with the console.

Enable Console Sharing Offline Play

Another option to try is to enable Console Sharing Offline Play. This feature allows you to play games that you’ve purchased on your PS5 console without an internet connection. To enable Console Sharing Offline Play, go to Settings > Users and Accounts > Other > Console Sharing and Offline Play.

Checking Your Internet Connection

If the error persists, check your internet connection. Make sure that your PS5 console is connected to the internet and that your network settings are configured correctly. You can test your internet connection by going to Settings > Network > Test Internet Connection.

Sign Out and Sign Back In

If you’re still encountering the WS-118720-9 error, try signing out of your PSN account and then signing back in. This can help to refresh your connection to the PSN servers.

Delete and Redownload Game Content

If the error is specific to a particular game, try deleting and redownloading the game content. This can help to resolve any issues with the game files.

Updating Your PS5 Software

Finally, make sure that your PS5 software is up to date. Check for any available updates by going to Settings > System > System Software > System Software Update and Settings > Update and Security > PS5 System Software Update.

By following these troubleshooting steps, you can resolve the PS5 WS-118720-9 error and get back to playing your favorite games.

Advanced Troubleshooting Methods

  1. Rebuilding the PS5 Database: Performing a database rebuild on the PS5 can rectify corrupted data and potentially address network connectivity issues causing the error.
  2. Resetting the PS5 Console to Factory Settings: In extreme cases, resetting the PS5 console to its factory settings can eliminate persistent network-related anomalies that lead to the WS-118720-9 error.
  3. Contacting PlayStation Support for Further Assistance: Engaging with PlayStation’s dedicated support channels can provide personalized guidance and troubleshooting tailored to the specific error manifestation.
  4. Seeking Help from Online Communities and Forums: Exploring online gaming communities and forums can yield valuable insights and user-generated solutions for resolving the PS5 WS-118720-9 error.

Preventive Measures to Avoid the PS5 WS-118720-9 Error

  1. Importance of regular system software updates: Consistently updating the PS5 system software ensures the integration of performance optimizations and network stability enhancements, mitigating the likelihood of encountering the WS-118720-9 error.
  2. Tips for maintaining a stable internet connection: Implementing best practices such as utilizing wired connections, optimizing router settings, and minimizing network congestion aids in sustaining a stable and reliable internet connection for the PS5.
  3. Setting up automatic updates for the PS5: Enabling automatic system software updates on the PS5 streamlines the process of acquiring crucial firmware revisions, safeguarding the system against prevalent network-related errors.

Real-Life PS5 WS-118720-9 Error Experience

PS5 WS-118720-9 Error Code

I recently experienced the PS5 WS-118720-9 error code while in the middle of an intense gaming session with my friends. The error message abruptly disrupted our gameplay, leaving us frustrated and puzzled about what went wrong. The error not only halted our gaming session but also caused concerns about potential system performance issues. We were worried about encountering the error repeatedly and its effects on our overall gaming experience.

After encountering the error, I diligently followed the basic troubleshooting methods outlined in this guide. Restarting the console and checking for system updates were the initial steps I took to address the error. Additionally, I sought assistance from online communities and forums to explore advanced troubleshooting methods.

Through this experience, I realized the importance of regular system software updates and the maintenance of network stability. I also became more vigilant about maintaining my PS5 hardware and network equipment to prevent similar errors in the future.

FAQs About PS5 WS-118720-9 Error Code

What is the PS5 WS-118720-9 error code?

The PS5 WS-118720-9 error is a network connection issue that prevents the console from accessing online features.

What if restarting the router doesn’t fix the error?

If restarting the router doesn’t work, try updating the PS5 system software or contacting your internet service provider for further assistance.

How can I fix the PS5 WS-118720-9 error code?

To fix the PS5 WS-118720-9 error, try restarting your router, checking network settings, and ensuring a stable internet connection.

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