Troubleshoot the PS5 Checking for Saved Data on Cloud Storage Issue

PS5 Checking for Saved Data on Cloud Storage: Are you experiencing trouble with your PlayStation 5 when trying to check for saved data on cloud storage? You’re not alone. Many PS5 users have reported encountering this issue, where the console gets stuck on the “Checking for Saved Data” screen and fails to progress any further. This can be frustrating, especially if you have important game progress saved on the cloud that you want to access.

But don’t worry, there are some troubleshooting steps you can try to resolve this problem. In this blog post, we will guide you through some possible solutions to help you get past the “Checking for Saved Data” issue on your PS5 and get back to gaming in no time. So let’s dive in and get your console back up and running!

Understanding the PS5 Cloud Storage Checking Issue

PS5 Checking for Saved Data on Cloud Storage Issue

Before diving into the solutions, let’s understand the root of the problem. The PS5 cloud storage checking issue primarily occurs when the console is unable to retrieve saved game data from the cloud storage. This could be due to several reasons – network issues, problems with the PlayStation Network, or even a software glitch on the PS5.

The result? Your console is stuck indefinitely on the “Checking for Saved Data” screen, hindering your gaming experience. Being aware of what’s causing this hang-up can be very useful in solving the problem.

It not only helps you to pick the right troubleshooting method but also equips you to prevent the same issue from recurring in the future. In the following sections, we’ll explore the different ways you can tackle this common PS5 problem and restore your gaming to its former glory.

Basic Troubleshooting Steps

Before you start tinkering with more technical solutions, let’s kick off our troubleshooting with some simple, quick fixes.

Restart your PS5

After trying the simple solutions, if you’re still facing the issue, a system restart could be your next step. Sometimes, a restart can help clear out minor system errors and is worth giving a shot. To restart your PS5, press the PlayStation button on your controller to open the quick menu. Navigate to the ‘Power’ option and select ‘Restart PS5’.

Wait for the console to power off completely before it restarts itself. Remember, this is not a mere system sleep; we’re aiming for a full system restart. Once your console reboots, try accessing your cloud storage to see if the problem persists.

A system restart is a straightforward solution, but it’s surprising how many issues it can resolve. So, never underestimate the power of a restart when troubleshooting your PS5 issues!

Check internet connection

PS5 Checking for Saved Data on Cloud Storage

A reliable internet connection is a critical factor when accessing your cloud storage data on your PS5. If you’re experiencing the “Checking for Saved Data” issue, it may be due to an unstable or weak internet connection. Begin by testing the strength of your Wi-Fi signal. You can do this by navigating to the ‘Settings’ menu on your PS5 console, select ‘Network’, then ‘Test Internet Connection’.

This will provide you with information about your current internet status. If the connection is poor, try moving closer to your Wi-Fi router or disconnecting other devices from your network that may be consuming large amounts of bandwidth. If possible, consider switching to a wired connection for improved stability.

Also, it’s a good practice to restart your router or modem periodically. Just unplug it, wait for a few minutes, and then plug it back in. This simple reboot can often enhance your internet performance, possibly helping you overcome the cloud storage checking issue on your PS5. Remember, a stable internet connection can make a world of difference to your gaming experience!

Verify PlayStation Network status

The PlayStation Network’s status can greatly influence your ability to access saved data on the cloud. If the network is experiencing issues, you might find yourself stuck on the “Checking for Saved Data” screen. To verify the status of the PlayStation Network, navigate to the ‘Settings’ menu on your PS5 console and select ‘Network’.

From there, select ‘View Status of PlayStation Network Services’. This will take you to a page that provides real-time information on the status of PlayStation Network services. If there’s a known issue affecting cloud storage, it will be highlighted here. In such cases, your best course of action would be to wait until the issue is resolved by PlayStation.

Alternatively, you can check the status of the PlayStation Network online by visiting the PlayStation Network Service Status page. Doing so can give you a clearer idea of what’s causing your cloud storage issue, allowing you to respond appropriately.

Advanced Troubleshooting Steps

If the aforementioned simple fixes don’t solve the problem, it’s time to move to some advanced troubleshooting steps.

Change DNS settings

Another effective strategy that can help you solve the PS5 cloud storage checking issue is changing your DNS settings. DNS, or Domain Name System, translates website names into IP addresses that your console can understand. By default, your PS5 uses the DNS settings provided by your ISP (Internet Service Provider). However, these aren’t always the fastest or most reliable.

To change your DNS settings, navigate to ‘Settings’ on your PS5, then ‘Network’, and select ‘Setup Internet Connection’. Choose your internet connection type (Wi-Fi or LAN cable), then select ‘Advanced Settings’. In this menu, you can manually input new DNS settings. Two popular and reliable DNS servers are Google DNS (Primary DNS:, Secondary DNS: and OpenDNS (Primary DNS:, Secondary DNS:

Remember to save your changes before exiting. After changing your DNS settings, try accessing your saved cloud data again. This minor tweak in your network settings may just be the solution you’re looking for!

Manage cloud storage

PS5 Checking for Saved Data on Cloud Storage Issue

Properly managing your cloud storage can help in resolving the ‘Checking for Saved Data’ issue. Your PS5 comes with 100GB of cloud storage for PS Plus members. It’s advisable to periodically review and manage your saved game data to prevent filling up this space, which could potentially lead to issues.

To manage your cloud storage, navigate to the ‘Settings’ menu on your PS5, then select ‘Saved Data and Game/App Settings’, followed by ‘Saved Data (PS5) or (PS4)’, and finally ‘Cloud Storage’. Here, you can see how much storage you’re currently using and review, download, or delete saved game data.

If your cloud storage is almost full, consider deleting some older or unnecessary game saves. Also, ensure automatic uploads are enabled, so your most recent saves are always stored in the cloud. By effectively managing your cloud storage, you can ensure a smoother, hassle-free gaming experience.

Rebuild database

If you’re still battling the “Checking for Saved Data” issue, another advanced step you can take is to rebuild your PS5’s database. This is akin to doing a disk defragmentation on a computer. The process reorganizes the data on your PS5’s hard drive, which can resolve issues and optimize your console’s performance. To rebuild your database, power off your PS5 completely.

Once it’s off, press and hold the power button on the console until you hear two beeps – one when you first press and another about seven seconds later. This will start your PS5 in Safe Mode. Connect your DualSense controller via USB and press the PlayStation button on the controller to pair it.

In the Safe Mode menu, select ‘Rebuild Database’. Note that this process can take several hours and should not be interrupted. Once it’s complete, check if the cloud storage issue is resolved. Remember, this process doesn’t delete any data, but it’s always wise to back up important game saves before beginning.

Reinstall game application

If the “Checking for Saved Data” issue persists, reinstalling the game application may do the trick. It’s crucial to note, though, that this method will delete all data associated with the specific game from your console. Before proceeding, make sure to upload any crucial game save data to the cloud. Once safe, navigate to your PS5’s ‘Game Library’, select the problematic game, press the ‘Options’ button on your controller, and select ‘Delete’.

Confirm the deletion and once the process is complete, reinstall the game from the PlayStation Store. Remember to re-download any necessary game updates after installation. Reinstalling can resolve any game-specific glitches that could potentially cause issues with accessing saved data on cloud storage. The procedure may be time-consuming, but it’s another possible solution to get you back to your gaming adventure.

Additional Tips

As we draw to a close on this guide, there are a few more tidbits that can make your cloud storage experience smoother on the PS5. For starters, enabling automatic game updates can help to alleviate the problem. By allowing your PS5 to automatically manage game updates, you remove the necessity for manual cloud downloads, which can sometimes lead to the checking for saved data issue.

If you’re a serious gamer, you might also want to consider using a wired internet connection. While Wi-Fi is undeniably convenient, a hard-wired connection often offers more stability and fewer data interruptions. This can be particularly beneficial when dealing with cloud storage and game downloads.

Finally, if all else fails and you find yourself still stuck with the PS5 checking for saved data on cloud storage issue, don’t hesitate to reach out to PlayStation Support. They’re there to help you navigate any persisting issues you may be encountering with your PS5 and can provide official guidance and troubleshooting steps. Remember, you’re not alone in this, and help is just a call or click away. Happy gaming!


In conclusion, the “Checking for Saved Data” issue on your PS5 can be a frustrating roadblock, but it’s by no means insurmountable. From simple fixes like checking your internet connection and restarting your console to advanced solutions like rebuilding your database, there’s a wide range of troubleshooting methods to help you resume your gaming adventure.

Remember to also manage your cloud storage effectively and consider reaching out to PlayStation Support if problems persist. Every gamer’s experience is unique, so what works for you might be a solution for others too.

So, please share your experiences, thoughts, and even your own troubleshooting tips in the comments section below. Your contribution could be the answer that a fellow gamer is searching for. Thanks for reading, and here’s to seamless gaming on your PS5!


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