Insignia TV Black Screen No Picture: Are you having trouble with your Insignia TV? Is the display showing nothing but a black screen? If so, you’re not alone! Many Insignia TV owners have experienced this same issue. Fortunately, there are a few easy fixes that you can try to get your TV working again.
In this blog post, we’ll provide you with 8 different solutions to try if your Insignia TV is displaying a black screen. So read on to find out more and get your TV back up and running!
Insignia TV Has Sound But No Picture
If Insignia TV has a black screen issue, there may be a problem with the power cable, power port, remote control, cache, HDMI, HDMI cable, backlight, power board, T-con board, or main board.
In certain cases, these issues can also cause the TV picture to look very dark instead of totally black.
After all, this, let’s take a look at some fixes. They start off with simple fixes, but get more complicated with time.
How to Fix insignia tv no picture but sound
1. Check Your Power Supply
One of the first steps to troubleshooting a black screen on your Insignia TV is to check if the TV is getting power. Make sure that the power cord is securely connected to the back of the TV and that it is connected to a working power outlet. You can also try plugging the power cord into a different outlet. If the TV does not turn on, you may need to replace the power cord.
If the TV is getting power, you may want to make sure that any cable boxes or other connected devices are also receiving power. You can do this by checking if their respective lights are on. If these devices are not receiving power, you may need to check their respective cords or reset the device itself.
2. Check If the Remote Is Working
It is possible that your Insignia TV’s black screen may be caused by an issue with the remote control. To check if this is the case, try using another remote control or a universal remote. Make sure that you are using fresh batteries and that the remote is pointing directly at the TV. If this does not work, try resetting the remote by pressing the power button for 10 seconds.
This should allow you to access the menu and attempt other fixes. If none of these options work, it could be an issue with the internal remote receiver. In this case, you will need to contact Insignia customer service for assistance.
3. Check your HDMI cable
If your Insignia TV has gone to a black screen and you have no picture, it’s possible that your HDMI cable could be the cause. Check to make sure that the HDMI cable is securely connected to your TV and to the input source (like a cable box, DVD player, or gaming console). If the connection seems fine, unplug the cable from both the TV and the source, then plug them back in firmly. Make sure you hear a click when you plug them back in.
If you’re using an HDMI switch, check that it’s properly connected as well. If all of these connections check out and you still don’t get a picture, try using a different HDMI cable. It’s possible that the one you’re using could be defective.
4. Check for Loose Cables
If your Insignia TV is still not displaying a picture, you may want to check for any loose cables that may be causing the issue. Start by looking around the back of your TV and double-checking all of the cables going into it, especially the HDMI cable. Make sure all the cables are securely connected and that there are no bent pins or other damage that could be disrupting the signal.
You should also check all of the other cables, such as the audio cables, power cables, and composite cables. Make sure that each one is firmly plugged in and that none of them have become disconnected from the device. If you have a newer model Insignia TV, you may also need to check for any wireless antennas that may have become loose or unplugged.
If any of the cables appear to be damaged, you should replace them with new ones. This may help resolve the issue with your Insignia TV’s black screen with no picture.
5. Perform a Hard Reset
If you’ve tried all the above steps and still can’t get your Insignia TV to display a picture, it may be time to try a hard reset. This is essentially a power reset of your TV and will reset any settings that could be causing the black screen.
To perform a hard reset on your Insignia TV, first, unplug the power cable from the back of the device and wait for a few minutes. Then plug the power cable back in and press and hold the Power button on the TV for about 15-20 seconds. This should trigger a factory reset of your TV and hopefully restore the picture display.
Note that this will also reset any customized settings such as picture and sound settings, so you’ll need to readjust them once the TV reboots. However, if this successfully fixes your black screen issue, then it’s definitely worth it!
6. Update Your Firmware
If your Insignia TV is still displaying a black screen with no picture, it may be due to outdated firmware. Updating the firmware of your TV can sometimes help fix common issues. To update your firmware, you will need to navigate to the Settings menu on your TV.
From there, select “About” and look for “Firmware Version”. If this number does not match the latest version, you will need to install a firmware update. You can find the latest firmware version for your model of Insignia TV on the manufacturer’s website.
Once you have the latest version, you will need to download the firmware and save it to a USB drive. Then, plug the USB into your TV and follow the prompts to update the firmware. Make sure you do not disconnect or power off your TV while the update is being installed. Once the installation is complete, restart your TV to see if the issue has been resolved.
7. Check If the TV Backlight is Defective
If you’ve tried all of the steps above, but your Insignia TV is still stuck on a black screen with no picture, there may be an issue with the TV backlight. To check if this is the case, open up the back of your Insignia TV and check for any broken or loose parts that could be causing the issue.
If you don’t feel comfortable opening up your TV, then contact customer support for assistance. If a backlight issue is the cause of your Insignia TV’s black screen, then you may need to replace the backlight itself. This is a repair job that is best done by a qualified technician. Contact Insignia customer service to find out more about getting your backlight fixed.
8. Contact Insignia support
If you’ve followed all of the above steps and still have a black screen on your Insignia TV, it might be time to contact customer support. This could indicate a hardware issue, in which case you’ll need professional help.
When you contact customer support, be sure to have your model number and serial number handy. This will help the representative understand exactly what kind of Insignia TV you own, and they will be able to provide more specific advice.
Customer support can be contacted by telephone or online chat. If you choose to call them, make sure to have a pen and paper handy so that you can take notes during the conversation. If you choose to use online chat, be sure to take screenshots of any conversations for your records.
In addition to troubleshooting steps, customer service can also help you identify any hardware problems with your Insignia TV and provide suggestions for replacement parts or repairs. They may also be able to provide additional tips and tricks to get your TV up and running again.
At the end of the day, customer service representatives are available to help answer your questions and provide guidance to get your Insignia TV back in working order. Don’t hesitate to reach out if you need further assistance!